Top roles
Application/Solution Architect> 10 years
Helpdesk / Support5 - 10 years
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HRIS
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Native
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Work experience
Since 1996
HRIS Analyst - Senior @ FedEx Express
01 January 2008 - 31 May 2025
Led the Workday implementation and management, oversaw data migration, developed test planning and execution for HR applications, and optimized HR processes resulting in significant administrative time reduction.

Customer Service Analyst @ FedEx Express
01 July 2005 - 01 January 2008
Analyzed customer service data to maintain and improve service quality.

Service Assurance Specialist @ FedEx Express
01 February 2005 - 01 July 2005
Supported service assurance initiatives by managing service quality and resolving customer issues.

Various Operational Support Roles @ FedEx Express
01 October 1997 - 01 February 2005
Provided various operational support roles to enhance service delivery and efficiency.

Employee digitalization @ Thomson Compumark
01 January 1996 - 01 October 1997
Worked on employee digitalization projects enhancing data management and system efficiency.
Education experience
Since 1987
Office Administration and Data Management @ Sancta Maria instituut
01 September 1987 - 30 June 1995
High School Diploma in Office Administration and Data Management.
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