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Roland Willems

ICT service engineer @ Mathieu Gijbels NV
Limburg, Belgium

ICT service engineer with extensive experience in system and support engineering, specializing in network management and virtualization.

Top roles

Helpdesk / Support< 2 years
System Engineer / Administrator< 2 years
Technical Analyst> 10 years
ICT Purchaser< 2 years

Systems

Linux
VMware
Windows Server
Microsoft 365 / Office 365

Network/Telecom

Cisco

SAP

SAP
Language
Native Dutch
Dutch
Native
English
Good
French
Average
German
Average
Work experience
Since 2019
ICT service engineer @ Mathieu Gijbels NV
01 June 2023 - 31 May 2025

Responsible for providing ICT services and support.

System Engineer @ Veldeman Bedding NV
01 March 2021 - 31 May 2023

Managed and implemented systems for improved efficiency.

Support Engineer @ Cheops Technology NV
01 November 2019 - 31 March 2021

Provided technical support and troubleshooting services.

ICT-coördinator @ KBO
01 January 2018 - 31 December 2019

Coordinated ICT initiatives within the educational community.

Technisch medewerker @ Bose bvba
01 January 2006 - 31 December 2019

Provided technical assistance and project support.

ICT-supportmedewerker @ Lambrechts Food
01 June 2019 - 30 November 2019

Assisted users with ICT-related issues.

Education experience
Since 1998
IT Administration @ Microsoft
01 September 2020 - 31 December 2020

Microsoft 365 Certified: Modern Desktop Administrator Associate.

Network Management @ Syntra
01 September 2019 - 30 June 2020

Network management part 3 (Certifications Windows server, Firewall) + final project.

Network Management @ Syntra
01 September 2018 - 30 June 2019

Network management part 2 (Advanced Windows server, Advanced Linux, Module CCNA 2 Cisco).

Network Management @ Syntra
01 September 2017 - 30 June 2018

Network management part 1 (Basic Linux, hardware, Windows client, Windows server).

Networking @ CISCO
01 September 2017 - 30 June 2018

CCNA 1 Cisco training.

Teaching Qualification @ CVO Limlo Diepenbeek
01 September 2009 - 30 June 2010

Teaching qualification including general didactic competence and practical competence.

ELECTRICITY @ GSM Bilzen
01 September 1998 - 30 June 2004

Electricity + specialization year in industrial electricity.

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