Ruth Ramos

Store Associate @ ZARA – Inditex Group

Antwerp, Belgium

Motivated and detail-oriented management graduate with solid experience in administrative, financial, and retail roles. Worked as a Cost Controller and Administrative Assistant in a 5-star hotel, gaining skills in budgeting and financial reporting. Also experienced in retail as a cashier and supervisor. Currently improving my Dutch (level 2.1) to better integrate into the Belgian job market. Organized, proactive, and eager to contribute to an efficient administrative team.

Tech stack

Miscellaneous

Flex / Air

Organizational Skills

Communication and Relationship-Building Skills

Front-end

HTML

Systems

Microsoft 365 / Office 365

Design / UI-UX

Adobe illustrator

Language

Native Portuguese

Portuguese

Native

English

Fluent

Spanish

Good

French

Average

Dutch

Average

Work experience

Since 2021

Store Associate @ ZARA – Inditex Group

01 June 2024 -

Selected for the LEAP Program focused on developing future leaders in administrative and HR roles. Supporting daily operations, team collaboration, and internal coordination.

Financial Coordinator @ Shell

01 June 2023 - 28 February 2024

Managed financial transactions, budget control, and supported accounting processes and reporting.

Administrative & HR Assistant | Cost Controller @ Tivoli Alvor Hotel

01 July 2022 - 31 May 2023

Provided administrative and HR support, coordinated recruitment, and performed cost and budget control.

Head Cashier @ Intermarché

01 July 2021 - 30 June 2022

Oversaw cash register operations, ensured accurate reporting, and supervised cashier team.

Education experience

Since 2016

Dutch @ CVO Encora Antwerp

01 April 2024 -

Dutch Course: Level 2.1 (in progress)

Microsoft Office @ Professional Training Center, Algarve, Portugal

01 February 2023 - 01 April 2023

Workshop on Microsoft Office (Excel, Word, PowerPoint)

Business English @ Professional Training Center, Algarve, Portugal

01 August 2022 - 01 December 2022

Business English Course

Business Administration @ Guarda University, Portugal

01 January 2017 - 01 January 2022

Degree in Business Administration

SME management @ Secondary Education, Cape Verde

01 January 2016 - 01 January 2017

Secondary Diploma in SME Management