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Lauren D'Halluin

Post Officer @ Bpost
Brussels, Belgium

Technically oriented and customer-focused IT professional with recent CCNA certification and hands-on experience in hardware setup and basic network administration. Known for clear communication, practical problem-solving, and a strong desire to grow in IT infrastructure roles. Eager to bring a mix of technical know-how and client-service experience into a junior system or network administration position.

Top roles

Helpdesk / Support< 2 years

Systems

Hardware
Microsoft 365 / Office 365

Front-end

HTML

Back-end

Java

Network/Telecom

Network

Miscellaneous

Troubleshoot
Language
Native Dutch
Dutch
Native
English
Fluent
French
Average
Work experience
Since 2011
Post Officer @ Bpost
01 January 2021 - 31 December 2023

Worked with handheld routing and digital delivery systems. Resolved customer-facing issues independently during delivery rounds.

Florist / Store Assistant @ Bloemen Laurus
01 January 2017 - 31 December 2021

Used digital tools to manage deliveries and inventory. Advised customers and coordinated seasonal sales planning. Handled online and phone orders, including basic troubleshooting.

Back Office & Administrative Support @ Q-Team
01 January 2011 - 31 December 2017

Managed and maintained customer databases and fleet records. Supported client-facing presentations and digital file systems. Provided informal tech support and ensured system usability in the office.

IT Assistant @ Pluym ICT
01 June 2011 - 31 August 2011

Assembled and installed desktop computers and basic network equipment. Assisted with configuration of routers and switches on-site. Supported clients during setup of business and school IT systems.

Education experience
Since 2006
Mathematics @ University of Ghent
01 September 2010 - 30 June 2011

Mathematics studies, not completed.

Mathematics @ Saint-Joseph’s College, Australia
01 September 2006 - 30 June 2010

Equivalent to Belgian ASO in Mathematics.

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