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Contributed to strategic planning and digital transformation initiatives while shaping in-house ERP and AI-driven automation.
Led cross-cultural integration, executive coordination, and tool modernization (SharePoint/Teams); support ERP and AI automation initiatives while aligning operations and marketing strategy.

Supported SAP S4Hana/EWM implementation by driving process alignment, GAP analysis, integration testing, Agile coordination, and cross-functional collaboration across multiple IT streams.

Delivered technical support to global banking clients, coordinated internal response teams, and conducted infrastructure audits, enhancing service continuity and issue resolution efficiency.

Master's degree with a thesis on Competition and Innovation, focusing on Project Management and process improvement.
