Layton Ruredzo

Senior Business Analyst @ S-Mobile - Pilim.net

Brussels, Belgium

Analytical and detail-oriented experienced Functional Analyst with strong Business Analysis background with over 10 years of experience in IT, financial integrity, and risk control solutions. Adept at challenging business (non-IT) stakeholders and translating business requirements into functional specifications. Strong expertise in business process mapping, workflow migration, solution design, and cross-functional collaboration. Led the successful installation and enterprise-wide migration from legacy Microsoft Dynamics to Microsoft Dynamics 365, ensuring optimized business processes and minimal disruption. Proven success in Identity and Access Management (IAM) including Logical Access Management (LAM), compliance (FinRep, CoRep, SHS, SRB, GDPR, GAAP, IFRS), and EU security frameworks, as well as integration of ServiceNow for access provisioning workflows. Expert in business process modeling (BPMN), mainframe application onboarding, and security impact assessments. Strong analytical background with data visualization expertise in Power BI and Tableau. Adept at stakeholder collaboration, Agile methodologies, and driving operational readiness across cross-functional teams.

Top roles

Business Analyst2 - 5 years

Functional Analyst< 2 years

Agile

Agile/Scrum

ETL Datawarehouse

DataStage

Microsoft Dynamics 365

CRM

Salesforce

Business Intelligence

Power BI

Cloud

ServiceNow

Language

Fluent English

English

Fluent

French

Average

Dutch

Average

Work experience

Since 2016

Senior Business Analyst @ S-Mobile - Pilim.net

01 March 2023 -

Led business requirement gathering sessions and challenged non-IT stakeholders to refine objectives.

Business Analyst @ European External Action Service (EEAS)

01 November 2022 - 01 March 2023

Defined business and IT requirements for enterprise documentation systems.

Business Analyst @ Consultant to European Commission (DG TAXUD)

01 July 2021 - 01 November 2022

Led requirement gathering sessions, mapped business needs to technical solutions, and performed software gap-fit analysis.

functional analyst @ S-Mobile

01 March 2020 - 01 June 2021

Spearheaded the implementation of Salesforce Sales Cloud and other ERP systems, improving sales forecasting and customer management.

Business Analyst: Revenue Assurance and Fraud Management @ Dark Fibre Africa

01 October 2017 - 01 February 2020

Implemented Salesforce-based solutions to enhance revenue tracking and optimize sales processes.

Finance & Strategy Consultant @ Urban Fibre Networks

01 January 2016 - 01 March 2017

Advised on ERP implementation that is QuickBooks and Salesforce for financial and operational management.

Education experience

Since 2013

Business Administration @ University of KwaZulu Natal Graduate School of Business

01 January 2016 - 31 December 2018

Master’s in Business Administration (MBA).

Banking and FInance @ Bindura University of Science Education

01 January 2013 - 31 December 2015

Bachelor of Business Studies Honours in Banking and Finance.