Muhammed Tanriverdi

Technical Support Engineer @ TomTom

East Flanders, Belgium

Technical Support Engineer with nearly 3 years of enterprise support experience and 10+ years in software engineering, including iOS and full-stack development. Skilled at leveraging deep technical knowledge to troubleshoot complex issues, manage support tickets across JIRA, ServiceNow, and Salesforce, and translate customer needs into effective solutions. Known for building trust with enterprise clients, delivering pre-sales demos, and publishing technical resources that accelerate product adoption. Committed to continuous learning and improving both support quality and customer success.

Top roles

Developer / Programmer2 - 5 years

Technical Writer< 2 years

Back-end

SQL

Python

iOS

Front-end

JavaScript

CRM

Salesforce

Miscellaneous

Technical Support

Language

Native Turkish

Turkish

Native

English

Fluent

French

Average

Work experience

Since 2017

Technical Support Engineer @ TomTom

01 November 2022 - 31 July 2025

Delivered enterprise-grade iOS support for TomTom Navigation and Maps SDKs, ensuring customer integration success and adoption.

iOS Developer @ Veepee

01 August 2022 - 01 November 2022

Contributed to development of the Veepee iOS app, supporting a platform with over one million daily unique visitors.

iOS Developer @ T3K-Forensics GmbH

01 March 2021 - 01 March 2022

Developed iOS applications to demonstrate advanced biometric fingerprint detection SDK capabilities for forensic clients.

iOS Developer @ Upwork (Freelance)

01 June 2020 - 01 March 2021

Delivered multiple Swift-based iOS applications for diverse clients, consistently meeting deadlines and specifications.

Software Developer @ Aknet Akademi

01 January 2019 - 01 May 2020

Designed and developed an online Learning Management System, including a native iOS app, using PHP Laravel and MySQL.

Software Developer @ Etelatar Innovation

01 October 2017 - 01 January 2019

Enhanced and maintained mobility applications, delivering new features, resolving bugs, and optimizing performance.

Education experience

Since 2005

Computer Engineering @ Ankara University

01 January 2013 - 01 January 2017

MSc in Computer Engineering.

Computer Engineering @ Ankara University

01 January 2005 - 01 January 2010

Bachelor in Computer Engineering.

Muhammed Tanriverdi

Top roles

Back-end

Front-end

CRM

Miscellaneous

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Welcome on board!