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Executed laptop and user account migrations from the Benelux domain to the UK domain. Provided on-site support across Belgium, the Netherlands, and Luxembourg to ensure smooth transitions. Guided end users in Dutch, French, and English, resolving technical issues during migration. Utilized Microsoft 365, ServiceNow, Active Directory, and Azure Cloud to complete migrations efficiently.
Drafted briefings based on keyword research and competitor analysis to identify relevant topics. Wrote Dutch-language articles aligned with Bobex’s brand guidelines and SEO best practices. Optimized articles by adding secondary keywords, creating meta titles and descriptions, and improving URL structures.
Assisted and advised customers to ensure a positive shopping experience. Handled sales transactions, returns, and exchanges. Supported stock management and visual merchandising.
Assisted and advised customers to ensure a positive shopping experience. Responsible for managing customer newsletter subscriptions. Supported stock management and visual merchandising.
Bachelor’s degree with a specialization in sales.
Associate degree in Marketing & Communication Support with a specialization in Marketing.