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Founder @
01 January 2024 -
Founded a consulting firm offering business engineering and ServiceNow consultancy.
ITSM Expert @
01 June 2024 - 01 September 2025
Designed and developed Incident and Request processes.
ITSM Consultant @
01 April 2023 - 01 June 2025
Provided consultancy on ITSM processes and integration with partners.
Business Consultant ITSM Capability Lead @
01 January 2014 - 01 January 2024
Led business analysis for ServiceNow ITSM projects and engaged in presales presentations, workshops, and project planning.
ServiceNow Developer @
01 October 2022 - 01 April 2023
Offered level 1 support and developed on the ServiceNow platform.
ServiceNow Developer @
01 March 2022 - 01 September 2022
Developed and implemented solution for asset management and catalog items.
business engineering @
01 September 2009 - 01 June 2014
Master in Business Engineering (Information Management)
