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ServiceNow
Owner @
01 July 2012 -
Deployment and support IT for private clients or small companies (SoHo).
Service desk operator L2 – Hybrid & Backup Team @
01 July 2023 - 01 August 2025
Onsite/Remote support for 9 clients.
IT Support Engineer – Dedicated/Dispatch @
01 June 2018 - 01 October 2022
Provided IT support services.
Administrator @
01 July 2010 - 01 July 2012
Reception and processing of laptops and smartphones, CRM Technician, helpdesk process monitoring.
Thermal installations technician @
01 January 2008 - 01 March 2009
Temporary job, deploying smart home systems.
Technician @
01 September 2003 - 01 January 2008
Sales and technical support for smartphones and PCs.
Cybersecurity Essentials / Pentesting @
01 January 2023 -
Coursework in progress.
Network Administration @
01 December 2019 - 30 September 2020
3-rd Level – End user support and System Administrator. No diploma because of financial reasons.
General Studies (ASO) @
01 January 1994 - 31 December 1994
Completion of basic secondary education.