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Overseeing product alignment, supplier selection and management, budget control, project planning, resource allocation, and risk management for the enhancement of their Field Service Management tool.
Oversaw a €2M project portfolio, standardized project management practices, mentored project managers, and managed key strategic accounts.
Led two strategic digitization projects focusing on incident and works planning.
Coordinated and deployed services for major retail clients, managing full-service setups and client relationship management.
Managed the comprehensive overhaul of the company's digital presence.
Led the $3M Digital Customer Engagement Program, developing an eCommerce portal and online product catalog.
Bachelor's degree in Computer Science.