Top roles
Helpdesk / Support2 - 5 years
Systems
Linux
Virtualization
Windows Server
Miscellaneous
ITIL
Technical Support
Network/Telecom
Network
Language
Good English
English
Good
French
Average
Work experience
Since 2015
IT Support Engineer @ LACARDT TRAVEL RETAIL NV
01 January 2021 - 30 September 2023
Provided technical support and assistance for IT equipment and systems.
IT Support Engineer @ Canon
01 January 2018 - 31 December 2020
Responsible for providing technical support and service to users.
Technical Support Specialist @ SYMETRA TECHNOLOGIE
01 January 2016 - 31 December 2017
Delivered technical support to end-users for various software and hardware issues.
Technical Support Assistant @ TULUXE (SOLDOX)
01 January 2015 - 31 December 2015
Assisted in resolving customer queries and technical issues.
Education experience
Since 2020
Network and System Administration @ EPF - Ecole Polytechnique Toute
01 January 2023 - 31 December 2023
Master's program focusing on advanced network and system administration skills.
System Administration and Virtualization @ Technicentre Honnut
01 January 2020 - 31 December 2020
Specialized program in system administration with an emphasis on virtualization techniques.
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