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ZB

Zidane Balli

Customer Service & Sales @ Sportdirect / Basic-Fit
Antwerp, Belgium

Wat jullie nodig hebben in IT-support: iemand die technische problemen vlot oplost, eindgebruikers duidelijk begeleidt en systemen stabiel houdt. Dit profiel sluit daar volledig op aan, met een solide basis in netwerken, systeembeheer en troubleshooting, aangevuld met leergierigheid en de ambitie om door te groeien tot system engineer.

Top roles

Helpdesk / Support5 - 10 years
Sales< 2 years

Miscellaneous

IT Service Management
System design
ITIL
Troubleshoot

Network/Telecom

Network

Systems

Active Directory / Windows Server
Language
Fluent Dutch
Dutch
Fluent
English
Good
French
Good
Arabic
Average
Work experience
Since 2019
Customer Service & Sales @ Sportdirect / Basic-Fit
01 January 2022 - 01 January 2024

Klantenadvies en digitale systemen beheren, accounts inschrijven en technische servicevragen oplossen.

Administratief & Logistiek Medewerker (Student) @ Diverse bedrijven
01 January 2019 - 01 January 2024

Ondersteuning bij administratieve processen en documentbeheer, logistieke coördinatie & klantenservice.

Administratief medewerker @ DSV Roads & BW Motors
01 January 2019 - 01 January 2021

Gegevensbeheer en documentverwerking, basis IT-support voor kantoorsoftware en interne systemen.

Education experience
Since 2023
Toegepaste Informatica @ Intec Brussel
01 January 2025 - 31 December 2025

Bachelor in Applied Computer Science.

01 January 2023 - 31 December 2024

Specialisation studies.

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