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Salesforce
incident manager @
01 July 2025 - Present
On-call support, managing multiple clients.
Operational Process Expert @
01 February 2024 - 01 February 2025
Delivery Governance & Partner Management, acted as SPOC for internal IT and external vendors, governed performance and optimized vendor value.
RAN Services Expert @
01 December 2012 - 01 September 2023
Direction of multi-vendor agile delivery, partner engagement, and performance leadership across global programs.
Project Management @
01 January 2011 - 31 December 2011
MBA with a focus on Project Management.
Electronics & Communications @
01 January 2005 - 31 December 2005
B-Tech in Electronics and Communications.