Top roles
Systems
Microsoft Dynamics 365
Cloud
Keeping users operational in terms of infrastructure IT related matters. Integrating Microsoft Intune, Microsoft Azure, Active Directory, VMware & Watchguard.
As Local IT coordinator, I play an important role in the implementation of the project (currently roll - out new PCs). Responsible for drawing up and coordinating implementation plans, managing the team and acting as a contact point between the various parties involved.
Onsite Support @Borealis Kallo Dehy & Dehy 2. Ticket Handling Incidents & Requests in Service Now, Provide IT equipment and support, and Managing user communications.
Onsite Support @Borealis Kallo Dehy & Dehy 2. Handling incidents and requests, managing user equipment, and network & hardware support.
Drew procedures for the operation of technicians and optimized shop operations.
Project Fenwal (Baxter Company) On-site support and IT Coordinator.
Service desk engineer – Compaq Presario & Multimedia.