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Expertise in Aftersales area, focusing on warranty, quality (NPS), and connected cars. Collaborated with stakeholders to produce and maintain business dashboards using Power BI.
Involved in data migration projects, gathering business requirements, and providing documented business analysis for BI developments.
Defined content for data quality improvement programs and managed data quality action plans.
Implemented data collection processes for medical claims and defined quality processes for data input.
Managed a team of quality analysts, reporting on quality activities and implementing KPIs.
Followed up on quality activities and implemented statistical methodologies for data distribution.
Equivalent to a Master’s degree in Mathematics and Statistics, obtained with distinction.
Completed first year with distinction.
Equivalent to the first two years of a four-year course in a Belgian university.
High school diploma with an orientation in Latin-Greek.