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Ana Topallaj

Customer Advisor @ GS1 Belgilux vzw
Limburg, Belgium

Gedreven, positieve attitude, klantgericht maar ook teamspeler, persoonlijke ontwikkeling

Top roles

Helpdesk / Support5 - 10 years

Miscellaneous

Database
Project Management

Sales

Customer Service
Communication skills

Cloud

Kubernetes

Mgmt Frameworks

Management Frameworks
Language
Fluent Dutch
Dutch
Fluent
English
Good
French
Good
Italian
Good
German
Average
Work experience
Since 2015
Customer Advisor @ GS1 Belgilux vzw
01 February 2023 -

Klanten te woord staan, complexe materie uitleggen (GS1 standaarden: alle verschillende barcodes, GDSN data, Peppol enz.)

Aankoop administratie @ Claes Distribution
01 January 2021 - 31 January 2022

Artikelcreatie, commerciële data en teksten, maandelijkse folder voorbereiden, vertalingen voor offline en online communicatiemiddelen (folder, app). Klachtenbehandeling.

Customer Service Officer @ ARTE nv
01 January 2018 - 31 January 2021

Klanten van BENELUX en Frankrijk helpen, telefonisch en via e-mail. Klachten behandelen. Orders ingeven en opvolgen.

Project Consultant @ Bright Plus Outsourcing Solutions
01 January 2017 - 31 January 2018

Uiteenlopende management support functies bij verschillende bedrijven.

Management assistant data @ GS1 Belgilux vzw
01 July 2015 - 31 January 2017

Beheer van online platform, klanten helpen, mails beantwoorden.

Education experience
Since 2002
Bedrijfsvertaler-Tolk @ PXL Hasselt
01 September 2011 - 30 June 2015

Professionele bachelor in Office Management.

Humane wetenschappen @ TKO Zonhoven
01 September 2007 - 30 June 2010

Algemeen Secundair Onderwijs.

Moderne talen @ Heilig Hart College Maasmechelen
01 September 2002 - 30 June 2006

Algemeen Secundair Onderwijs.

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