Top roles
Front-end
Cloud
Miscellaneous
Microsoft Dynamics 365
CRM
Leading MyLuminus squad, backlog scrum team, introduced a PNS system, defined the agent AI capabilities on MobileApp.
Leading the Architecture squad, responsible for solutions, operations and release management, scrum ceremonies, budgeting.
Managing Webchannel domain of 4 teams (+120 FTE’s) accountable for engineering and operations of Proximus.be, MyProximus, MyBusiness, Webshop.
Leading the eServicing and authentication and authorization team (+-30 FTE’s). Responsible for the engineering, budgeting and resourcing of the teams.
Delivery of a new Cyber Defence Centre including Systems (SIEM, forensics, detection), Processes for CSIRT and Cyber Analyst, resource selection and new state of the art Facilities.
Managing 20 FTE’s responsible for the operations of OSS applications, SLA’s, KPI’s, operation readiness, operational monitoring & alarming.
Multiple BSS projects handled as Architect.
Post-graduate IT Management
Post-university Project Management (PMI)