Ripudaman Singh Chauhan

Lead IT system operations and ensure alignment with organizational IT strategy. Define, document, and standardize system maintenance and governance frameworks. Oversee small- to mid-scale IT projects ensuring compliance with data security and audit standards. Supervise technical teams, provide high-level maintenance planning, and implement process improvements. Advise management on technology investments and digital modernization.

Manage infrastructure-level key exchange and security operations in a high-compliance environment. Support enterprise security initiatives and infrastructure projects with global impact. Coordinate cross-functional teams to strengthen compliance, business continuity, and service quality.

Directed Mastercard’s corporate mobility program across Europe, ensuring service reliability and device lifecycle optimization. Supervised IT support teams (L2/L3) handling Windows, iOS, and Android environments. Drove technology migration projects and digital workplace transitions for multiple European branches. Developed standard operating procedures and internal knowledge bases to improve resolution times by 25%. Provided executive-level IT support and collaborated with global IT leadership on process automation.

High School Diploma.