P. SREE SABARISH

Senior Associate – Research @ Sutherland Global

United Kingdom

I am an experienced Senior Associate – Research with over 5 years of experience in Service Delivery Operations, Technical Content Writing, Quality Improvement in Contents, Video Moderations and Contact Outsourcing. Proven record of enhancing process efficiency by thirty percent and data quality through innovative solutions. Experienced in Voice, Non-voice and Content Writing skills with the ability to absorb new software systems with ease. Commended for outstanding organizational abilities, problem-solving initiative, and effective cross-functional coordination.

Top roles

Helpdesk / Support2 - 5 years

Miscellaneous

Database

Excel

SEO

Microsoft Dynamics 365

MS Exchange Server

CRM

Salesforce

SAP

Language

Fluent English

English

Fluent

Work experience

Since 2019

Senior Associate – Research @ Sutherland Global

01 December 2021 - 30 September 2025

Developed and presented strategic recommendations to Associate Managers and Team Lead. Mentored and trained 2–3 junior associates, improving team efficiency and performance. Streamlined internal Quality Improvement processes, increasing data Quality by 98%.

Senior Operations Executive @ Startek – AEGIS Pvt Ltd

01 July 2019 - 31 August 2020

Supported senior management in implementing operational strategies and compliance measures. Acted as the liaison between internal teams and external clients to resolve issues and maintain satisfaction.

Education experience

Since 2013

Mechanical Engineering @ SNS College of Technology

01 July 2013 - 30 April 2016

Bachelors of Engineering in Mechanical Engineering.

P. SREE SABARISH

Top roles

Miscellaneous

Microsoft Dynamics 365

CRM

SAP

Welcome back

Welcome on board!