Top roles
Software Administrator< 2 years
Helpdesk / Support< 2 years
Quality Specialist2 - 5 years
Back-end
SQL
Python
Miscellaneous
Technical Support
Social media
Business Intelligence
Power BI
Systems
Version Control System (VCS)
Language
Fluent English
English
Fluent
Italian
Average
Work experience
Since 2017
Software Tester Intern @ Inkwell Data Limited
01 January 2025 -
Performed manual and automated testing of APIs and web interfaces to ensure compliance with functional and UX requirements.
IT Help Desk Intern @ BATA Italy
01 April 2024 - 31 December 2024
Delivered IT support across 20+ retail stores, resolving 95% of tickets within SLA.
Quality Analyst @ Cloud Factory
01 May 2018 - 30 September 2022
Conducted QA checks on cloud-based deliverables with 98% accuracy.
IT support Intern @ Geothermal Development Company
01 November 2017 - 28 February 2018
Installed, maintained, and troubleshot network devices and system applications for 100+ staff.
Education experience
Since 2013
ICT for Internet and Multimedia @ University of Padua, Italy
01 October 2022 - 01 October 2025
Information Technology @ Taita Taveta University, Kenya
01 January 2013 - 01 January 2017
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