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Edward Gaya

Regional IT Officer @ HJFMRI Western Kenya
Brussels, Belgium

A multi-skilled and detail-oriented Computer Scientist with experience in navigating various operating systems including Windows and Linux server & client environments, MacOS and Android. I am proficient in IT operations support, network administration, network security, system administration as well as troubleshooting and maintenance.

Top roles

Network / Telecom Engineer< 2 years
System Engineer / Administrator5 - 10 years
Web Master / Web Manager2 - 5 years

Miscellaneous

Security
Web Applications

Cloud

Azure

Network/Telecom

Network

Systems

Windows Server

Microsoft Dynamics 365

M365
Language
Fluent English
English
Fluent
Work experience
Since 2013
Regional IT Officer @ HJFMRI Western Kenya
01 December 2022 -

Provide technical support to users and partners on company-hosted systems; Ticket logging and IT Service Management via ServiceNow; Monitor network performance and troubleshoot problems.

Systems Administrator & User Support Executive @ KIWASCO Limited
01 January 2017 - 31 January 2023

Windows Server configuration and administration; Active Directory/Group Policy administration and User support; Managing virtualized services via Hyper-V and VMWare.

Web Designer @ Freelancer (Part Time)
01 January 2014 - 31 December 2017

Frontend and backend web development; Handled Search Engine Optimization (SEO) and CMS development.

Assistant Systems Administrator (L1 Support) @ KIWASCO Limited
01 January 2015 - 31 December 2016

Systems user account creation and maintenance; Active Directory/Group Policy administration; Ensured local and offsite data backup.

Networking Intern @ Treavor Investments Limited
01 January 2013 - 31 December 2014

Assisted in network design and administration; Performed hardware installation, configuration, and maintenance.

Education experience
Since 2015
Information Security and Digital Forensics @ university of East London
01 January 2015 - 31 December 2024

Ongoing Master's degree in Information Security and Digital Forensics.

Computer Science @ Egerton University
01 January 2015 - 31 December 2015

Bachelor of Science in Computer Science.

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