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ITSM Manager @
01 August 2020 - 01 September 2025
Managing daily IT Operations, Supply chain & 4ME servicedesk, providing IT support for Belgian warehouses. Integration & migration to a centralized NL environment.
End User Computing Domain Architect @
01 July 2019 - 01 July 2020
Translating business needs into clear advice and technical designs for services like Office 365, IAM/IDM solutions.
IT Manager @
01 May 2017 - 01 June 2019
Migration of local datacenters, standardization of services, budgeting, and resource allocation.
IT Manager @
01 January 2006 - 01 January 2013
Connected multiple GfK companies to a shared network, introduced Agile methodologies, implemented servicedesk.
IT Consultant @
01 January 2002 - 01 January 2006
Managing IT infrastructure, introducing new hardware suppliers and IT improvements.
IT Consultant @
01 January 2001 - 01 January 2001
Telecom IT support, server management, and monthly invoicing automation.
Computer Science @
01 January 1998 - 01 January 1999