Top roles
Helpdesk / Support5 - 10 years
Miscellaneous
IT Service Management
Security
System design
Technical Support
Network/Telecom
Network
Systems
Active Directory / Windows Server
Language
Fluent English
English
Fluent
French
Average
Work experience
Since 2015
Senior IT Support Engineer @ Premierbet Cameroon
01 May 2020 - 30 April 2025
Delivered level 2/3 support across multiple branches, ensuring smooth operation of IT systems and services.
IT Support Engineer @ CDL-Ombe
01 October 2017 - 01 May 2020
Supported 143+ users, achieving an 89% satisfaction rating.
Junior Support Engineer @ MPL-Ombe
01 November 2015 - 30 September 2017
Level 1 & level 2 supports in line with ITIL-aligned processes.
Education experience
Since 2007
Computer Science @ University of Buea
01 January 2011 - 01 January 2015
Bachelor of Science in Computer Science.
Computer Maintenance @ UNCLNJI Bilingual Computer Institute
01 January 2007 - 01 January 2010
Diploma in Computer Maintenance.
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