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Implementation of Integrated Management System; holding workshops, defining processes, writing policies, drawing process flows, and implementing an Integrated Management System.
Raising awareness and implementing Customer Master Data Governance. Responsible for leading the program and reporting on progress. Analyzing and drawing the AS IS and TO BE states.
Analyzed business processes, collected and documented business requirements for the SBSP-R project.
Responsible for operational integration of labs, analyzing processes, and defining data related to lab integration.
Analyzed ITIL processes to provide improved processes compliant with SOX and oversaw project execution.
Worked on the analysis and mapping of processes and aided in IT requirement gathering.
Master of Commerce with a focus on Marketing.
BA Honours in Psychology.