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Business and Process Analyst within Toyota’s Data Foundation department, supporting multiple teams. Responsibilities included managing and analyzing incoming change and feature requests, capturing business context, translating needs into clear user stories, modeling processes using BPMN 2.0, assessing functional impacts, and working closely with business line managers.
Project management for Cisco Systems including offshore software development for Java/Oracle projects, and BI/ETL project proposal creation.
Developed and implemented information management systems, including training materials and data warehousing system setup.
Designed and developed information management and reporting systems. Developed training materials and conducted implementation testing.
Applied functional analysis, developed information management systems, and conducted database administration.
Master of Commerce – Marketing.
Licenciaat TEW (Bachelor/honours) in Applied Economics. Thesis on the development of Office Information Systems.
