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Microsoft Dynamics 365
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Promote monitoring platform and controllers for the DACH region, calculate offers, manage customer negotiations, and support customer trainings.
Identify and implement revenue opportunities while managing customer relationships and coordinating communication across departments.
Managed order fulfillment for IT products, liaised with suppliers, and collaborated with internal teams to resolve customer issues.
Placed software/hardware purchase orders, clarified technical inquiries, and managed invoicing and communication.
Sourced suppliers, placed orders, and ensured compliance with regulations.
Served as the after-sales contact for DACH customers and assisted with product returns and exchanges.
Bachelor of Arts in Business Psychology.
Master Diploma in Foreign Languages – Translation and Conference Interpreting (English and German).