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Site Technician (Short-Term Contract) @
01 February 2024 -
Configured Apple devices (iPad, Mac Mini), performed upgrades, installations, and system migrations. Supported remote engineers in the US to resolve on-site IT challenges.
Intern – Application & Systems Support @
01 June 2024 - 30 September 2024
Contributed to IT operations while supporting the development of a collaborative BIM platform. Assisted with system setup, access rights, and device configurations for project teams.
IT Officer / Web & Systems Support @
01 January 2020 - 31 December 2023
Provided user support and troubleshooting for staff and students, ensuring minimal downtime. Managed user accounts, permissions, and Google Workspace administration.
ICT Educator @
01 January 2018 - 31 December 2020
Taught ICT to over 1,000 students and introduced coding clubs. Deployed IT projects including an electronic voting system.
IT Support specialist @
01 January 2016 - 31 December 2017
Delivered technical support for staff and students, resolving hardware, software, and system issues.
Applied Computer Science @
01 September 2023 -
Information Technology @
01 January 2019 - 31 December 2021
Information Technology @
01 January 2011 - 31 December 2015