Steven Loos

Technical Operation Lead, SP Packet Core (Mobility) Team @ Cisco

Flemish Brabant, Belgium

Senior Network Engineer with deep-rooted expertise in various networking and cloud technologies, known for analytical thinking, fast learning, and hands-on technical leadership. Over a decade at Cisco TAC supporting many customers, mentoring global Cisco engineers and teams, and modernizing infrastructure through automation and open-source platforms. Passionate about solving complex network problems, sharing knowledge, and staying ahead of evolving network architectures and protocols.

Top roles

Technical Analyst> 10 years

Network/Telecom

Cisco

TCP/IP

VPN

Cloud

Kubernetes

OpenStack

Back-end

Python

Language

Fluent English

English

Fluent

Dutch

Fluent

French

Good

Work experience

Since 1997

Technical Operation Lead, SP Packet Core (Mobility) Team @ Cisco

01 January 2017 - 01 March 2025

Recognized as a Trusted Advisor to global teams, driving innovation, mentorship, and critical customer support within Cisco’s SP Mobility TAC.

Senior Customer Support Engineer @ Cisco

01 September 1997 - 01 December 2016

Served as an Engineer across various teams: Cisco architecture, Access/Wan, Security, and SP Mobility, helping customers with complex operational issues.

Education experience

Since 1992

Electrical Engineering @ KU Leuven

01 September 1992 - 01 June 1997

Masters of Science in Electrical Engineering.

Steven Loos

Top roles

Network/Telecom

Cloud

Back-end

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