Tech stack
Sales
Customer Service
Communication skills
ERP
ERP
CRM
Salesforce
Systems
Microsoft 365 / Office 365
Miscellaneous
Organizational Skills
Language
Native Bulgarian
Bulgarian
Native
English
Fluent
French
Fluent
Dutch
Average
Russian
Average
Work experience
Since 2016
Commercial and Administrative Employee @ OSG Europe Logistics SA
01 February 2018 - 01 February 2025
Customer service communication, Order management and tracking via ERP.
Sales Assistant @ HELIXIR SMOOTHIE BARS
01 April 2016 - 01 July 2017
Customer reception, Preparation of offers, Order encoding and processing.
Education experience
Since 2004
Marketing @ IFOSUP
01 September 2020 - 30 June 2024
Bachelor's degree in marketing.
Slavic Languages @ ULB
01 September 2011 - 30 June 2015
Modern Languages and Letters: Slavic Languages.
Psychology and Educational Sciences @ ULB
01 June 2012 - 30 December 2012
Short-term specialization program in Psychology and Educational Sciences.
Bilingual secondary education @ Burgas
01 September 2004 - 30 June 2009
Bilingual secondary school (French and English).
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