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Ihsane ESSAHIB

Air Logistics Process Optimization Specialist @ KUEHNE + NAGEL
Brussels, Belgium

Aspiring business professional with a strong foundation in supply chain management and air logistics. Currently pursuing an MBA, specializing in process optimization and efficiency improvements. Proven experience in customer care and logistics within a global company, seeking to enhance operational performance through data-driven solutions.

Tech stack

Microsoft Dynamics 365

MS Exchange Server
Language
Native French
French
Native
Dutch
Native
English
Good
German
Average
Work experience
Since 2017
Air Logistics Process Optimization Specialist @ KUEHNE + NAGEL
01 May 2024 - 31 December 2025

Analyzes and improves air logistics processes to boost operational efficiency, reduce costs, and enhance service levels.

Waitress @ Rastelli Tervuren
01 April 2024 - 01 July 2025

Take orders, welcoming and guiding customers, keep track of the inventory.

Air Logistics Pricing Specialist @ KUEHNE + NAGEL
01 June 2023 - 01 October 2024

Improving the buying conditions to increase profitability and enhance customer retention.

Pharma Customer Care Specialist @ KUEHNE + NAGEL
01 September 2023 - 01 June 2024

Advise and consult customers, manage operational relationship.

Air Logistics Consolidation Specialist @ KUEHNE + NAGEL
01 October 2024 - 01 May 2024

Prepares and verifies shipping documentation, manages outbound shipments and tracking.

Customs Specialist @ KUEHNE + NAGEL
01 February 2023 - 01 September 2023

Delivering customs documentation and ensuring data quality in operational systems.

Customer Care Specialist @ KUEHNE + NAGEL
01 February 2021 - 31 January 2023

Advise and consult customers while managing operational relationships.

Host and cashier @ Kinepolis Brussels
01 July 2019 - 01 October 2021

Administration, welcoming clients, operational responsibility.

Waitress @ Foyer Tervuren
01 August 2018 - 01 October 2019

Taking orders and managing customer service.

Cashier @ Zeeman Tervuren
01 February 2017 - 31 January 2018

Handling cash register duties.

Education experience
Since 2011
Business Administration @ Vrije Universiteit Brussel
01 September 2021 - 31 December 2024

Academic Master focusing on Business Administration.

supply chain management @ Hogeschool Odisee
01 September 2018 - 30 June 2021

Professional Bachelor in Supply Chain Management.

Economy Modern languages @ Heilig Hartcollege Tervuren
01 September 2011 - 30 June 2017

Secundary School in Economy and Modern Languages.

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