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Divyapriya Somasundaram

Technology Analyst @ Proximus (Infosys)
Brussels, Belgium

IT Application support Specialist with 11+ years of experience. Adept at enhancing system performance and user experience while ensuring seamless operations. Reliable team player and team leader with focus on collaborative problem-solving and adaptability.

Top roles

Helpdesk / Support< 2 years
Technical Analyst5 - 10 years

Back-end

SQL
PL1
Shell

Agile

Agile/Scrum

Miscellaneous

Project Management

Systems

Unix
Language
Fluent English
English
Fluent
Tamil
Fluent
Work experience
Since 2014
Technology Analyst @ Proximus (Infosys)
01 November 2016 - 31 October 2023

SME and SPOC for operations support of multiple applications and leading a team of 6 members. Proactively reduced downtime and workload by writing scripts using shell and PL/SQL to automate daily repetitive tasks, health checks and Continuous Monitoring.

Senior System Engineer @ RBS Bank (Infosys)
01 February 2014 - 01 November 2016

Worked as a L1 & L2 support Engineer. Performed daily monitoring checks for application to ensure it is up and running and handled incidents within SLA.

Education experience
Since 2013
Engineering @ Adhiyamaan college of engineering
01 January 2013 - 31 December 2013

Bachelor of Engineering.

Connect with Divyapriya Somasundaram

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