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MUHAJJIN TAKIRUTIMANA

Automotive Assembly Technician @ Volvo car gent
East Flanders, Belgium

Highly motivated professional with nine years of experience as the primary administrative and support liaison for local and international investors at the Burundi Investment Promotion Authority (API). Developed strong communication skills by providing extensive, daily support via phone, email, and in-person consultations, efficiently managing high-volume inquiries and complex regulatory applications. Demonstrates a proven ability to work independently by successfully self-managing on-site visits and preparing comprehensive technical reports for senior leadership, ensuring accurate administrative documentation and operational efficiency in an international context.

Top roles

Consultant (Specialist)5 - 10 years
Helpdesk / Support< 2 years
Technical Analyst< 2 years

Miscellaneous

IT Project Management
Marketing skills

Sales

Customer Service
Communication skills

Microsoft Dynamics 365

MS Exchange Server
Language
Fluent English
English
Fluent
French
Fluent
Dutch
Good
Spanish
Average
Work experience
Since 2007
Automotive Assembly Technician @ Volvo car gent
01 August 2025 -

Operate specialized robotic and manual tools to complete high-volume assembly tasks, consistently meeting or exceeding demanding hourly quotas.

Senior Client Relations & Compliance Advisor (Post-Investment Support) @ Burundi Investment Promotion Authority (API)
01 July 2016 - 31 March 2025

Managed the critical post-investment client relationship cycle, ensuring the long-term success and satisfaction of high-value investors who benefited from government incentives.

Investor Onboarding & Facilitation Officer (Pre-Investment Support) @ Burundi Investment Promotion Authority (API)
01 July 2014 - 31 August 2016

Functioned as the primary, high-touch point-of-entry for potential foreign and domestic investors, focused on providing accurate, seamless support to accelerate their investment decision-making process.

Customer Support Representative @ ACN EUROPE
01 December 2007 - 31 May 2008

Provided critical B2B customer support and strategic guidance to independent representatives across three European markets, directly empowering them to optimize their sales networks.

Technical Support Specialist @ HECC ALLIANCE
01 January 2007 - 31 July 2007

Provided multilingual technical support for a diverse range of newly acquired electronic products, serving French speaking customers across France, Belgium, and Switzerland.

Education experience
Since 2002
Development Planning and Management @ African Institute for Capacity Development
01 January 2013 - 31 December 2013

Certificate in Local and Regional Development Planning and Management Course.

International Business and Management Studies @ INHOLLAND University
01 September 2002 - 02 July 2006

Bachelor’s degree with principal subjects including Marketing, Economics, Statistics, Accounting, Human Resource Management, IT, Business Ethics, International Trade Law, and Languages.

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