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Responsible for providing VIP Desktop Support for Windows 10 & 11, Workstation Migration, and Desktop DevOps for factory applications. Managed incidents and provided assistance on bridge calls.
Focused on Redhat Servers, file transfer support, and monitoring Stonebranch UAC. Employed ITIL practices for incident management.
Involved in data security management, active directory, and defending against cyber attacks while coordinating security changes.
Provided support for Windows systems and managed Azure migrations, focusing on Active Directory and security protocols.
Managed Windows support and troubleshooting, as well as Active Directory and Azure migrations.
Oversaw incident management for networking teams and dealt with escalations and SLA follow-ups across EMEA.
Post Graduate Studies
B.Sc. in Mathematics
B.Sc. in Mathematics