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Developed and presented business proposals to potential clients, showcasing the value and impact of proposed solutions based on behavioural change, strategic decision making and data-based adoption journeys.
Collaborated with senior leadership to develop client offerings and proposals to support business growth in Belgium and the Netherlands.
Developed and delivered operational training for supply chain teams, ensuring knowledge transfer and process sustainability.
Acted as a single point of contact between HR and project teams regarding visas and work permits.
Developed strategies to minimize operational costs while improving customer service quality.
Led SAP implementation across business units, integrating change strategies with local transformation teams.
Advised the IT organisation’s top leadership on employee-centric strategies and practices based on employee engagement pulses and annual culture surveys.
Recruited IT, Finance and Specialised Banking profiles and improved onboarding and evaluation processes through psychometric tools.
Licentiate’s Degree in Organisational Psychology