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Designed, developed, and optimized automated ServiceNow workflows across ITSM, CSM, and HRSD modules, improving operational efficiency and service delivery. Implemented custom client-side and server-side scripts to meet complex business requirements.
Developed strong attention to detail, organizational skills, and ability to work efficiently as part of a team in a fast-paced environment.
Responsible for parcel preparation and delivery to customers, strengthening responsibility, punctuality, and customer focus.
Responsible for preparing letters, parcels, and checks, enhancing reliability and customer orientation.
Managed and verified incoming and outgoing invoices, data entry, and processing payments.
Bachelor’s Degree in Computer Science, ongoing night classes.
Bachelor’s Degree in Accounting.
Secondary Education Diploma & Accounting Technician.