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Anass Abbar

Jr Operation Manager @ Poppy mobility
Antwerp, Belgium

Motivated team player seeking a dynamic role where I can continue to grow, expand my knowledge, and take on new challenges. Ambitious, eager to learn, and always willing to contribute to a strong and positive team environment. In my free time, I enjoy traveling, music, and basketball. Experienced in operations management for teams of 40+. Proven leadership in managing and developing high-performing teams. Expertise in fleet management and driver scheduling. Strong problem-solving skills under pressure. Effective communicator with teams and partners. Skilled in process optimization and operational procedures. Committed to customer satisfaction and service quality. Strong time management and multitasking in fast-paced settings. Proficient in Airtable, Excel, and digital tracking tools. Adaptable, disciplined, and results-driven.

Tech stack

Miscellaneous

Excel
Communication and Relationship-Building Skills
A/B Testing

Agile

Agile/Scrum

ETL Datawarehouse

DataStage

Sales

Customer Service
Language
Fluent English
English
Fluent
Dutch
Fluent
Arabic
Fluent
Work experience
Since 2022
Jr Operation Manager @ Poppy mobility
01 January 2025 -

Manage daily operations for Poppy Autonomy, including fleet coordination, driver supervision, and customer support. Ensure cars are always available, organize parking and pick-up zones, communicate with partners like hotels and garages, and create clear procedures and guides to help the team work efficiently.

Fleet Specialist @ Poppy mobility
01 January 2024 - 01 January 2025

Handle vehicle movements and positioning across different zones to ensure optimal fleet availability. Perform car checks, cleaning, and basic maintenance when needed. Support users by preparing vehicles, managing pick-up and drop-off points, and coordinating with the operations team to keep the fleet running smoothly and efficiently.

Reachtruck driver @ Transwest
01 January 2023 - 01 January 2024

Operate a reach truck safely in freezer conditions to move, stack, and organize goods efficiently while maintaining product quality and workplace safety.

order picker @ Katoen Natie
01 January 2022 - 31 December 2022

Led and supervised a team of over 40 warehouse staff to ensure smooth daily operations, accuracy in order picking, and timely shipment processing.

Brand Ambassador @ Take away
01 January 2022 - 31 December 2022

Served as a brand representative for Takeaway, ensuring prompt and professional food deliveries with excellent customer service.

Education experience
Since 2014
Professional IT developer @ Hack your future belgium
01 January 2022 - 01 January 2023

Completed a program focusing on IT development.

Aeronautics and transports @ I.S.M.A.L.A.
01 January 2017 - 01 January 2018

Specialized in Aeronautics and Transport.

Physics @ Doukkala High School
01 January 2014 - 01 January 2017

Completed high school education focusing on Physics.

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