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Global Technology Engineer @
01 July 2016 -
Provide remote and onsite technical support for healthcare products within a regulated environment, ensuring system reliability and compliance. Act as a bridge between customers, Business Unit L3 teams, team leads, and customer care managers to resolve complex technical issues. Analyze recurring incidents and contribute to process improvements and knowledge standardization.
Business Data Analyst (Project – Supply Chain) @
01 May 2025 - 01 March 2026
Assigned to migrate LCD Wall reporting from Excel‐based analysis to a Power BI application. Analyzed existing datasets and reporting requirements in collaboration with Supply Chain stakeholders. Designed dashboards to improve visibility and support data‐driven decision making.
Business Digital Analyst @
01 September 2024 - 31 May 2025
Post Graduate Business Digital Analyst
ICT System Admin @
01 January 2016 - 30 June 2016
ICT System Admin
Information Technology @
01 June 2006 - 31 March 2010
Bachelor in Information Technology