Profile | Editx

Top roles

Helpdesk / Support5 - 10 years

Systems

VMware

Active Directory / Windows Server

Microsoft 365 / Office 365

Network/Telecom

Cisco

Miscellaneous

ITIL

Cloud

ServiceNow

Language

Good English

English

Good

Spanish

Average

Work experience

Since 2018

Support Workplace @ Degroof-Petercam Bank (Bruxelles)

01 December 2022 -

Support Ligne 2, installation hardware, gestion des cas complexes, support VIP, spécialisation en télécom Cisco.

Support Help desk @ Degroof-Petercam Bank (Bruxelles)

26 August 2019 -

Support Helpdesk Ligne 1, maintenance software et hardware, préparation et renouvellement de la documentation, programmation du service Catalogue dans ServiceNow.

JML Specialist @ Degroof-Petercam Bank (Bruxelles)

01 April 2022 - 01 December 2022

Gestion des accès informatiques, liaison avec les RH pour les contrats, prise en charge des nouveaux arrivants et du processus pour ceux qui quittent la banque.

Support Help desk @ Allergan SA (Grâce-Hollogne)

19 July 2019 - 09 August 2019

Support Helpdesk Ligne 1-2, maintenance software et hardware, installation et déploiement des stations de travail.

System Engineer @ Carmeuse SA (Louvain-la-neuve)

23 February 2019 - 05 July 2019

Gestion AD, préparation et installation de matériel, support Helpdesk Ligne 1-2.

System Engineer @ Cabot SA (Liège)

13 December 2018 - 30 January 2019

Gestion AD, installations et déploiement de matériels, support Helpdesk Ligne 1-2.

Education experience

Since 1997

General Studies @ Athénée Royal Liège II

01 September 1997 - 01 July 1998

Diploma in general studies with a focus on sports.

Law @ University of Liege

01 August 1997 - 01 July 1998

Started law studies but did not complete.

Thibault Herpin

Top roles

Systems

Network/Telecom

Miscellaneous

Cloud

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