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AE

Anissa Ezaabouji

Network Admin Labs and workshop @ Business Training SA & Digital city
Brussels, Belgium

Customer & Result-Oriented • Flexible • Autonomous

Top roles

Helpdesk / Support5 - 10 years
Network / Telecom Engineer< 2 years

Network/Telecom

Network
Cisco
VPN

Systems

Windows Server
Active Directory / Windows Server

Cloud

ServiceNow
Language
Work experience
Since 2013
Network Admin Labs and workshop @ Business Training SA & Digital city
01 May 2025 - 31 December 2025

Network Configuration LAN/WAN, VLAN, NAT, ACL, dynamic and static routing. Using Cisco packet tracer, traffic analysis, connectivity tests, problem diagnosis and resolution, technical English.

PC and Network Support Technician @ SPF Finances
01 February 2025 - 28 February 2025

Users access management; Common problem diagnosis and resolution (VPN, MS OFFICE, Entra ID).

Internship @ Orange Belgium
01 October 2024 - 31 October 2024

Hardware Installations and configurations (internal SSD) and software (WIN 10).

Pharmacy Assistant @ Various Pharmacies
01 January 2013 - 31 December 2023

IT aspect management in collaboration with IT support engineers; Analysis of customer/patient needs; Prevention, advice, solutions, alternatives, customer loyalty; Order management and preparation.

Education experience
Since 2014
Network admin CCNA @ Business Training SA, Digital City
01 January 2025 - 31 December 2025

Certified training in Network Administration for CCNA.

PC and Network Support Technical @ Interface3
01 January 2024 - 31 December 2025

Specialized training in PC and Network Support.

ITIL V4 Foundation @ PeopleCert
01 January 2025 - 30 June 2025

Certification in ITIL V4 Foundation.

Pharmacy Assistant @ Institut De Mot Couvreur
01 January 2014 - 31 December 2014

CESS degree in Pharmacy Assistant.

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