Alton Valadares

Repair Technician | IT Process & Automation Specialist @ Signpost

Antwerp, Belgium

Technical operations professional focused on process optimisation, automation and cross-team coordination in IT service environments. A highly adaptable and creative collaborator who connects people, systems and workflows to deliver practical solutions. Known for fostering collaboration, strong problem-solving and mentoring skills, with a passion for continuous learning and innovation across diverse fields including technology, filmmaking and community projects.

Top roles

Consultant (Specialist)2 - 5 years

Helpdesk / Support< 2 years

Project / Program Manager2 - 5 years

Technical Analyst5 - 10 years

Sales< 2 years

Systems

Desktop / PC

Hardware

Linux

Windows

Microsoft 365 / Office 365

SharePoint

Windows Server

Active Directory / Windows Server

Miscellaneous

Google Cloud

Social media

Machine Learning

Back-end

Python

Visual Basic / VBA

Network/Telecom

WAN / LAN

Design / UI-UX

Photoshop

CRM

Salesforce

Business Intelligence

Power BI

HR / Sourcing

Event networking

Language

Native English

English

Native

Dutch

Fluent

Chinese

Average

Hindi

Average

Work experience

Since 1997

Repair Technician | IT Process & Automation Specialist @ Signpost

01 December 2023 - Present

Focused on process analysis, automation and cross-site operational improvement. Act as a bridge between technicians, logistics and service management to improve workflows.

Operations Coordinator @ Intel Corporation

01 October 2021 - 01 December 2022

Oversee the smooth running of daily operations and logistics. Coordinate between US and EU teams.

Program Manager Trade Shows and Events @ Intel Corporation

01 January 2018 - 01 September 2021

Responsible for event planning, hardware/software preparation and logistics for major Technology Trade Shows.

Subject Matter Expert @ Intel Corporation

01 September 2014 - 01 September 2017

Main point of contact for Sales and Marketing teams within Intel’s Data Center division. Oversaw technology demos and operations.

Hardware Integrator | Technician @ Intel Corporation

01 January 2008 - 01 January 2014

Hands on hardware expert for a wide range of Intel/IT products, integration of server systems and onsite support for technology demos.

Call Centre Agent @ Suazio

01 September 2006 - 01 November 2006

Supported customer inquiries and provided technical assistance.

English as a Second Language Teacher @ Not indicated

01 November 2001 - 01 December 2005

Taught English to students in China.

Manager - Sales and Operations @ JAD Licensed Measurers

01 May 1999 - 01 October 2001

Managed sales and operations for the company.

Team Leader @ vCustomer Corporation

01 October 2000 - 01 April 2001

Led a team in providing customer support services.

Office Manager @ Lacadives

01 July 1997 - 01 April 1999

Managed office operations in Mumbai and Lakshadweep.

Education experience

Since 1994

PC & Network Technician @ Intec-Brussel

01 January 2007 - 01 January 2007

Specialized training in PC and network technologies.

TEFL @ i-to-i.com

01 January 2004 - 01 January 2004

Certification in Teaching English as a Foreign Language.

Zoology @ University of Mumbai

01 January 1994 - 01 January 1997

Bachelor of Science in Zoology.