Profile | Editx

Top roles

Developer / Programmer2 - 5 years

Helpdesk / Support2 - 5 years

Back-end

Python

PowerShell

Cloud

Security

Cybersecurity

Systems

Linux

Network/Telecom

TCP/IP

Language

Native English

English

Native

Dutch

Good

French

Average

Work experience

Since 2013

Migration Specialist @ Arvesta

01 March 2025 - 30 June 2025

Led end-to-end IT migration from Windows 10 to Windows 11 across user environments. Executed deployments, data migration, and post-upgrade user support.

Consultant @ Aveva Pi Consultant | AG Solution

01 November 2020 - 31 March 2025

Implemented a continuous delivery pipeline, resulting in a 50% reduction in deployment time. Automated the provisioning and management of cloud infrastructure using Terraform.

IT Field Engineer @ BCDTravel

01 August 2017 - 31 March 2020

Managed escalated tickets, providing timely communication and troubleshooting support to users.

IT Field Engineer @ BCDTravel Emea

01 March 2016 - 31 August 2017

Built networks, installed and maintained broadband/VPN, and provided support for a migration project.

IT ServiceDesk Analyst @ Hewlett packard

01 May 2013 - 31 March 2016

Organised installation of new equipment and managed customer enquiries, enhancing team processes.

Education experience

Since 2003

Cyber Security @ Cyber Security Multimedi - CCNA Refresh and Security+

01 October 2025 - 01 May 2026

Cyber Security @ Plural Sights Academy- Cybersecurity: Managing Risk in the Information Age

01 June 2022 - 01 June 2023

Case Study: Sony Hack, DDoS new tricks and mitigations, Risk Management, Risk Transfer

IT networking @ Cisco Systems Academy - CCNA

01 January 2003 - 31 December 2003

Richard Owusu