Top roles
Helpdesk / Support< 2 years
Incident & Problem Manager2 - 5 years
Project / Program Manager2 - 5 years
Product Owner / Manager5 - 10 years
Miscellaneous
Project Management
Systems analysis
ITIL
Technical Support
Agile
Agile/Scrum
Sales
Communication skills
Language
Native French
French
Native
Dutch
Fluent
English
Good
Work experience
Since 2009
Senior Product Owner authenticated channels (Web & mobile app) @ Partenamut
01 May 2020 - Present
Product Owner responsible for a large-scale digital platform (web & mobile) used by hundreds of thousands of users.
Product Owner design studio @ ING
01 September 2018 - 01 May 2020
Product Owner of a cross-functional design & communication studio supporting multiple ING squads.
Product Owner Web Applications @ ING
01 January 2018 - 01 September 2018
Backlog ownership and prioritization for web applications.
Business Incident manager @ ING
01 February 2014 - 01 September 2018
Key bridge between ITIL and Agile environments.
Channel Manager online applications @ ING
01 April 2012 - 01 January 2018
Lifecycle management of 8 digital platforms.
Team Leader Helpdesk @ ING Call Center
01 July 2009 - 01 April 2012
Leadership of a 20-person support team.
Education experience
Since 2001
Marketing @ IFOSUP, Wavre
01 January 2001 - 01 January 2004
Bachelor in Marketing.
Visual Arts & Spatial Design @ Institut Saint-Luc, Brussels
01 January 2001 - 01 January 2004
Bachelor in Visual Arts & Spatial Design.
Connect with Amaury Leroy