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Project Management
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ITIL
Technical Support
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Agile/Scrum
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Senior Product Owner authenticated channels (Web & mobile app) @
01 May 2020 - Present
Product Owner responsible for a large-scale digital platform (web & mobile) used by hundreds of thousands of users.
Product Owner design studio @
01 September 2018 - 01 May 2020
Product Owner of a cross-functional design & communication studio supporting multiple ING squads.
Product Owner Web Applications @
01 January 2018 - 01 September 2018
Backlog ownership and prioritization for web applications.
Business Incident manager @
01 February 2014 - 01 September 2018
Key bridge between ITIL and Agile environments.
Channel Manager online applications @
01 April 2012 - 01 January 2018
Lifecycle management of 8 digital platforms.
Team Leader Helpdesk @
01 July 2009 - 01 April 2012
Leadership of a 20-person support team.
Marketing @
01 January 2001 - 01 January 2004
Bachelor in Marketing.
Visual Arts & Spatial Design @
01 January 2001 - 01 January 2004
Bachelor in Visual Arts & Spatial Design.