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Systems
ERP
Provide to Microsoft Large Companies customers help and support -Advisory, break and fix, RCA and Crtisit to Customers according to reported situation, provide accompanion to Cs in case that reported situation escalate to Product Engeering.
Validate and document solving of the reported issue.
NPP project provide support to Companies included into Early access Program (EAP) for software not released not released to public in general.
Provide to Microsoft Large Companies (Premier Customers) help and support -Advisory, break and fix, RCA and Crtisit to Customers according to reported situation, provide accompanion to Cs in case that reported situation escalate to Product Engeneering.
Validate and document solving of the reported issue.
Tech specilaity:
Exchange Online
Azure Identity
Security and Cumpliance (SCCM)