Rôles occupés
Systems
VMware
Active Directory / Windows Server
Microsoft SQL Server
Microsoft 365 / Office 365
Cloud
Azure
IT Support Engineer @
01 February 2024 -
Daily support and troubleshooting of global end-users request / incidents, providing various application support.
First line support @
01 April 2022 - 01 April 2023
First point of contact, troubleshooting issues ranging from MS 365 applications.
First line support @
01 August 2021 - 01 March 2022
Active Directory creation, enabling, disabling and deleting users.
Logistics & Quality Control @
01 September 2019 - 01 June 2021
Support to business and private customers, both remote and on-site.
First line support @
01 September 2018 - 01 December 2018
Tracking customers/partners devices worldwide.
First line support @
01 January 2017 - 01 April 2017
Ticketing/Incident management.
Microsoft 365 Identity and services @
01 January 2023 -
Currently training.
Azure Administrator @
01 January 2021 - 31 December 2021
Certified Azure Administrator.
Windows Server 2016 / Active Directory 2019 @
01 January 2019 - 31 December 2019
Training in Windows Server.
Network Technician @
01 January 2019 - 31 December 2019
Cisco Certified Network Technician.
PC & Network Technicians @
01 January 2016 - 31 December 2017
Diploma in PC & Network Technicians.
PC hardware/software @
01 September 2014 - 31 January 2015
Training in hardware and software.
PC Technician @
01 October 2006 - 30 April 2007
Certificate as PC-Technician.
Economics and Management @
01 January 2003 - 31 December 2006
B.Sc in Economics and Management.