Riduan Amar Ouaali

Career transition to Business Analyst, complete training + Extra Project Management training.
We managed a big project: EcoMove, a solution that allows a customer to use all transportations in Brussels in a single app!

Development and maintenance of a rights management system for the personnel of the Fédération Wallonie-Bruxelles (teachers, school directors, PMS, etc.)
Back-end: Java 8 with JSF and JPA (Hibernate)
DB: DB2, SQL/JPQL, architecture and database queries
Version control and deployments using GitLab, ensuring seamless integration and continuous deliver

Development and maintenance of ictjob.be/.lu, the leading job board in Belgium specializing in IT profiles
Back-end: Java 8 with Struts II, JPA / Hibernate, and Spring
DB: MySQL, SQL, architecture and database queries
Front-end: HTML / CSS / JS with JQuery and ReactJS
Version control: Mercurial then Git
Agile team

Technical support for VOO customers (IPG Group call center).
Provided first-line technical support for customers using ADSL services
Diagnosed and resolved connectivity issues and other technical problems
Assisted customers with router setup and configuration
Guided customers through troubleshooting steps for network and internet-related issues

Technical support for Mobistar customers (Teleperformance call center).
Provided first-line technical support for customers using ADSL services
Diagnosed and resolved connectivity issues and other technical problems
Assisted customers with router setup and configuration
Guided customers through troubleshooting steps for network related issues

Career transition to Business Analyst, complete training.
Business Analysis (PMI-PBA), Project Management (PMI-PMP), BPM(N), UML, Scrum, Stakeholders and Requirements management.
Final Training Project: EcoMove, a solution that allows to use many means of transport in a single application.

Bachelor's degree focused on programming. Learning various programming languages and techniques, database management, and analysis methods.
UML, Merise, SQL, C, C++, Java, PHP, Web languages (HTML, CSS & JS)