Rôles occupés
Miscellaneous
Project Management
Marketing skills
Sales
Customer Service
Account Management
Agile
Agile/Scrum
ERP
PeopleSoft
01 April 2023 - 31 December 2023
Projectmanager for Operation Excellence projects, Temporary assignment.
01 September 2021 - 31 October 2022
1-Year assignment as all round consultancy and personal advisor for investor in e-Commerce, Real-Estate and Software development.
01 May 2014 - 30 September 2021
Cooperating within the Customer Touch Points department with our internal clients of Marketing Europe, investigating solutions for customer-communication.
01 May 2006 - 30 September 2014
Investigated customer complaints, suggesting changes and managing goodwill.
01 May 1999 - 30 April 2006
Managed KPI and people management of a team.
01 May 1998 - 30 April 1999
Customer support agent for IT products in Dutch, French and English.