Rôles occupés
Miscellaneous
Project Management
System design
ITIL
CRM
CRM
Systems
Microsoft SQL Server
Cloud
ServiceNow
Service Delivery Manager @
06 September 2023 -
ITIL certification @
01 January 2021 - 31 December 2021
Achieved ITIL 4 certification.
Management @
01 January 2016 - 31 December 2017
Completed management program.
Union Communication @
01 January 2015 - 31 December 2015
Completed Delta training on communication with unions.
Management @
01 January 2014 - 31 December 2014
Studied non-hierarchical management.
Project Management @
01 January 2014 - 31 December 2014
Introductory training on project management.
People management @
01 January 2012 - 31 December 2012
Completed a people management course.
