Rôles occupés
Helpdesk / Support< 2 years
						
					Service Delivery Manager< 2 years
						
					Systems
Windows Server
																																																											
																	Active Directory / Windows Server
																																																											
																	Microsoft 365 / Office 365
																																																											
																	Miscellaneous
ITIL
																																																											
																	Back-end
PowerShell
																																																											
																	Cloud
ServiceNow
																																																											
																	Langues
Courant Dutch
Dutch
Courant
English
Bon
Français
Moyen
                Expériences professionnelles
            
        
                                                                                                                Since 2021
                                    
    
                                                            IT Support Medewerker @ Zoutman NV
                                                    
                        01 November 2024 - 
                            
                            
                                                    Installing PCs: Setting up and configuring new systems for end-users. IT ticket support: Managing and resolving issues via a ticketing system. Camera and printer management: Installation, maintenance, and support for these devices.
                                                            Service Delivery Ingeneer @ CEBEO
                                                    
                        01 January 2024 - 31 August 2024
                            
                            
                                                    Responsible for user management (creating accounts and providing hardware). Providing IT onboarding for newcomers.
                    
                                                            Medewerker Contactcenter @ Colruyt Group
                                                    
                        01 July 2021 - 31 December 2023
                            
                            
                                                    Support for employees, such as IT issues. I am responsible for follow-up in the office and store.
                    
                Études et diplômes
            
        
        
    
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