Rôles occupés
Systems
Network/Telecom
Back-end
Cloud
Front-end
Senior Support Engineer MSP: - Microsoft Office 365 (Office, Sharepoint, Teams,...) - Microsoft (Azure, Intune, Defender, Exchange,...) - Firewall (AxsGuard) - Operating Systems (Windows, Mac OS,...) - Windows Server (Active Directory, DC, DHCP, Printserver, RDP, Fileserver,....) - Usermanagement (onboarding and offboarding users) - Network (Cisco, UniFi) - Monitoring Tools (LogicMonitor, Zabbix) - VMware - Ticketing Systems (Autotask, HALO PSA) - Installation and configuration of hardware (Laptops, Desktops, Printers,...)- RMM software (Datto, NinjaOne) SOFT SKILLS: - Go to engineer for on-site visits - Training and helping junior engineers - Creating documentation and checking if older documentation is up to date.
Managing multiple KN locations: BruCargo, Kontich, Kampenhout, Nivelles, Mechelen, Heppignies, Liege. Giving all-round support on 1st/2nd line and do Business reviews to improve business processes. Leading and train co-workers. Coordination and follow-up of projects(system upgrades, new configurations) and documenting - Windows 10&11 - RDP, Kaseya, Airwatch - Voice (Vocollect/Honeywell) - Windows Server (fileserver, printserver, DC) - Phone (Avaya) Hardphone/Softphone - Zebra (Printers, Scanners and configs) - MS365, intune, Azure AD - Network monitoring: PRTG - Carrefour support: DALLAS ,Velocity - Strategical purchasing - KN Developed apps support - ticketing and reportingtools: Topdesk, Jira - Hardware support.
Stage + vakantiewerk als Systeem en Netwerkbeheerder voor de lokale politiezone.